Return Policy/ Warranty
WISECO PISTON COMPANY, INC., LIMITED PISTON WARRANTY.
WISECO warrants this product will be free from defects in material and workmanship for thirty (30) days following date of original purchase. If the product is found by WISECO to be defective, such products will, at WISECO’S option, be replaced or repaired at cost to WISECO. All products alleged by Purchaser to be defective must be returned to WISECO, postage prepaid, within thirty (30) days warranty period.
This limited warranty does not cover labor or other costs or expenses incidental to the repair and/or replacement of products or parts.
This limited warranty does not apply to any product which has been used in a hi-performance application, or racing, or is subject to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair performed by anyone other than WISECO.
The parties hereto expressly agree that the purchaser’s sole and exclusive remedy against WISECO shall be for the repair or replacement of the defective product as provided in this limited warranty. This exclusive remedy shall not be deemed to have failed of its essential purpose so long as WISECO is willing and able to repair or replace defective goods.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NOT EXPRESSLY SET FORTH HEREIN. ANY PRODUCT WHICH MAY BE SOLD BY WISECO BUT WHICH IS NOT MANUFACTURED BY WISECO IS NOT WARRANTED BY WISECO, BUT IS SOLD ONLY WITH THE WARRANTIES, IF ANY, OF THE MANUFACTURERS THEREOF.
WISECO’S liability (whether under the theories of breach of contract or warranty, negligence or strict liability) for its products shall be limited to repairing or replacing parts found by WISECO to be defective, or at WISECO’S option, to refund the purchase price of such product. In no event shall WISECO be liable for incidental or consequential damages arising out of or in connection with the product. Consequential damages shall include, without limitation, loss of use, income or profit, or losses sustained as the result of injury (including death) to any person, or loss of or damage to property.
Any claim by purchaser regarding this product shall be deemed waived by the purchaser unless submitted in writing to WISECO within the earlier of (i) fifteen (15) days following the date Purchaser discovered, or by reasonable inspection should have discovered, any claimed breach of this limited warranty, or (ii) thirty (30) days following the date of original purchase. Any cause of action for breach of this limited warranty shall be brought within six months from the date the alleged breach was discovered or should have been discovered, whichever occurs first.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Return any defective Wiseco product directly to Wiseco for warranty consideration.
All defective claims to Wiseco Piston, Inc. should include the following information:
1. Call Wiseco for RMA (Return Materials Authorization) number at 800-321-1364 or 440-951-6600.
2. The possible defective product being returned should be labeled with the Wiseco part number.
3. Include a copy of invoice, name, and address of supplier for proof of purchase.
4. A brief description of product issue.
5. Wiseco reserves the right to request additional engine related products in order to evaluate a claim.
If the product issue is found to be valid by Wiseco, the Wiseco Customer Service department will advise the distributor as to the amount of responsibility for the claim and will settle all claims directly with the distributor.
SHIP RETURNS “PRE PAID” TO (Include RMA# on the box & packing list):
– Wiseco Piston Company, Inc. • 7201 Industrial Park Blvd. • Mentor, Ohio 44060-5396
– In Canada: Wiseco Piston Canada, Inc. • 948 Keyes Drive, PO Box 1513 • Woodstock, ONT. N4S 0A7
PRODUCT RETURN POLICY
Wiseco allows customer returns of “shelf stock” products for up to 30 days from date of purchase for full refund excluding the cost of shipping. (Custom and “Build to Order” products do not apply). Returned products and packaging must be in “new” condition in order to be eligible for a refund and subject to Wiseco’s final approval.
***All RMA’s are subject to a 20% restocking fee
All product returns to Wiseco Performance Products should include the following information:
1. Call Wiseco for RMA (Return Materials Authorization) number at 800-321-1364 or 440-951-6600.
2. Include a copy of invoice, name, and address.
3. Brief description for why product is being returned.
SHIP RETURNS “PRE PAID” TO (Include RMA# on the box & packing list):
– Wiseco Piston Company, Inc. • 7201 Industrial Park Blvd. • Mentor, Ohio 44060-5396
– In Canada: Wiseco Piston Canada, Inc. • 948 Keyes Drive, PO Box 1513 • Woodstock, ONT. N4S 0A7
WISECO warrants this product will be free from defects in material and workmanship for thirty (30) days following date of original purchase. If the product is found by WISECO to be defective, such products will, at WISECO’S option, be replaced or repaired at cost to WISECO. All products alleged by Purchaser to be defective must be returned to WISECO, postage prepaid, within thirty (30) days warranty period.
This limited warranty does not cover labor or other costs or expenses incidental to the repair and/or replacement of products or parts.
This limited warranty does not apply to any product which has been used in a hi-performance application, or racing, or is subject to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair performed by anyone other than WISECO.
The parties hereto expressly agree that the purchaser’s sole and exclusive remedy against WISECO shall be for the repair or replacement of the defective product as provided in this limited warranty. This exclusive remedy shall not be deemed to have failed of its essential purpose so long as WISECO is willing and able to repair or replace defective goods.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NOT EXPRESSLY SET FORTH HEREIN. ANY PRODUCT WHICH MAY BE SOLD BY WISECO BUT WHICH IS NOT MANUFACTURED BY WISECO IS NOT WARRANTED BY WISECO, BUT IS SOLD ONLY WITH THE WARRANTIES, IF ANY, OF THE MANUFACTURERS THEREOF.
WISECO’S liability (whether under the theories of breach of contract or warranty, negligence or strict liability) for its products shall be limited to repairing or replacing parts found by WISECO to be defective, or at WISECO’S option, to refund the purchase price of such product. In no event shall WISECO be liable for incidental or consequential damages arising out of or in connection with the product. Consequential damages shall include, without limitation, loss of use, income or profit, or losses sustained as the result of injury (including death) to any person, or loss of or damage to property.
Any claim by purchaser regarding this product shall be deemed waived by the purchaser unless submitted in writing to WISECO within the earlier of (i) fifteen (15) days following the date Purchaser discovered, or by reasonable inspection should have discovered, any claimed breach of this limited warranty, or (ii) thirty (30) days following the date of original purchase. Any cause of action for breach of this limited warranty shall be brought within six months from the date the alleged breach was discovered or should have been discovered, whichever occurs first.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Return any defective Wiseco product directly to Wiseco for warranty consideration.
All defective claims to Wiseco Piston, Inc. should include the following information:
1. Call Wiseco for RMA (Return Materials Authorization) number at 800-321-1364 or 440-951-6600.
2. The possible defective product being returned should be labeled with the Wiseco part number.
3. Include a copy of invoice, name, and address of supplier for proof of purchase.
4. A brief description of product issue.
5. Wiseco reserves the right to request additional engine related products in order to evaluate a claim.
If the product issue is found to be valid by Wiseco, the Wiseco Customer Service department will advise the distributor as to the amount of responsibility for the claim and will settle all claims directly with the distributor.
SHIP RETURNS “PRE PAID” TO (Include RMA# on the box & packing list):
– Wiseco Piston Company, Inc. • 7201 Industrial Park Blvd. • Mentor, Ohio 44060-5396
– In Canada: Wiseco Piston Canada, Inc. • 948 Keyes Drive, PO Box 1513 • Woodstock, ONT. N4S 0A7
PRODUCT RETURN POLICY
Wiseco allows customer returns of “shelf stock” products for up to 30 days from date of purchase for full refund excluding the cost of shipping. (Custom and “Build to Order” products do not apply). Returned products and packaging must be in “new” condition in order to be eligible for a refund and subject to Wiseco’s final approval.
***All RMA’s are subject to a 20% restocking fee
All product returns to Wiseco Performance Products should include the following information:
1. Call Wiseco for RMA (Return Materials Authorization) number at 800-321-1364 or 440-951-6600.
2. Include a copy of invoice, name, and address.
3. Brief description for why product is being returned.
SHIP RETURNS “PRE PAID” TO (Include RMA# on the box & packing list):
– Wiseco Piston Company, Inc. • 7201 Industrial Park Blvd. • Mentor, Ohio 44060-5396
– In Canada: Wiseco Piston Canada, Inc. • 948 Keyes Drive, PO Box 1513 • Woodstock, ONT. N4S 0A7